My husband and I have been thinking about a type of business we might start at one point when we feel it's right and talking about how to be great instead of good, and how to get people to trust you has really given me something to think about. I know a lot of people that have businesses, or even just in their families there is great potential there but they are stuck at good because they don't have the three things that Jim mentioned in his video. I really hope I can make my family good to great and not get stuck in the 'good' rut.
I also liked the video about trust. I had never thought about having to trust customers and people before they would trust you. That is something I really need to work on. But as I thought about that I can see it in my piano business. I trust that my students will pay for their lessons, and in turn they trust me to do the best I can. So though I've never thought about that before I do agree with it because I have experienced that many times in my life.
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